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We are very sorry for the cyber attack in November 2015, and the subsequent closure of our Learning Lodge service. We are pleased to inform you that after further strengthening our data protection, the Learning Lodge ® service is now back online with the resumption of key functions. Customers of Learning Lodge connected products, can now access and manage their Learning Lodge account securely. As a security measure, we strongly suggest you log in to your account as soon as you can and change your password.The Learning Lodge app store has also re-opened. Customers can now download appropriate content, including games, e-books, videos and more from the app store.We want to assure you that we are committed to the privacy and protection of the information you entrust with VTech.
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With the assistance of one of the world’s leading cyber security teams, we have taken a number of measures to strengthen data protection on the Learning Lodge and our other connected services. We will continue to work on further security improvements so that your children can enjoy their VTech toys knowing that their related data and yours are secure.Things to Note When Returning to Learning Lodge.